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Gain the information advantage with a complete 360-degree customer view
The market continues to be volatile and change is occurring with great velocity. Shortages and price increases have made customers less loyal, and the landscape is more competitive as customers look...
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Gain the information advantage with a complete 360-degree customer view – Part 2
In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed how better customer information management can boost operational efficiency...
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Gain the information advantage with a complete 360-degree customer view – Part 3
Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog series for Sales professionals, we explained how operational...
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Harness inbound customer information to transform sales and service operations
With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle with an increasing volume of...
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Make information your customer superpower
It's time to work smarter Organizations that have the information advantage are working smarter to navigate the unforeseen and race ahead of competition. Simplify and save time processing and managing...
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Top things you may have missed at Dreamforce 23!
What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and colleagues face to face to meet and learn from one another at the world’s...
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OpenText & Salesforce help save the holidays with AI!
This holiday season Santa needs help checking his lists! Santa receives millions of wish list letters from children around the world, and he needs to know what toys to build. The Elves are overwhelmed...
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Optimize the sales experience with a complete customer view
As the digital landscape for sales teams has shifted over recent years, so too have consumer expectations. Customers are used to the convenience and speed of information and digital transactions in...
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3 tips to be more productive with Salesforce
Today now more than ever, organizations are struggling with how to get the most out of their systems and how to better enable their teams to produce the best results possible, while helping to reduce...
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Pitfalls of not implementing modern DevSecOps for secure software development...
The complexity of modern software development demands a new paradigm. Traditional DevOps methods have served their purpose, but today, organizations need to level up the way they deliver software to...
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